Call Quality Specialist – Walk-in Interview

From 0 to 2 year(s) of experience
₹ 2,00,000 - 2,50,000 P.A.

Job Description

Job Description and Job Role:


  • Handling inbound calls related to policies.
  • Follow up with the internal team for Pre-Auth cases.
  • Convincing customers related to claims.
  • Provide Claim & Pre-Auth status to customers and hospitals.
  • Update daily tracker to escalation team.
  • Guide the customer about claims procedures.
  • Providing information related to corporate and individual policies.

Criteria:

Graduation and Below Graduation

Fresher or Experience


Salary:

According to company standards.


Shift Timings:

Day Shift for Females

Rotational shift for Males


Working Days

6 days working and 1 week off(rotational week off)


Work Location : Whitefield, Bangalore


For any queries free feel to contact

Kishan (HR) - 9632352799(Call/WhatsApp)


Kindly share your updated CV/Resume to the below mail id

Mail ID - kishan.pva@outlook.com


Office Address:

Vidal Health Insurance TPA Pvt Ltd.

1st Floor, Tower 2, SJR I-Park,

Opp. Sathya Sai Hospital,

EPIP Zone, Whitefield,

Bangalore - 560066


Google Maps Link - https://goo.gl/maps/yfJZ4eFr6ZELyKcG7

Education

UG:Graduation Not Required

Company Profile

Vidal Health Insurance

TTK Healthcare Services is a part of the 74 year old TTK Group providing TPA services to leading general insurance companies. TTK as a TPA provides call center, customer-relations and claim settlement services to the policy holders.
Company Info
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View Contact Details+

Contact Company:Vidal Health Insurance

Address:TOWER 2, 1ST FLOOR,PLOT NO.13,14,15,,SJR I PARK,EP, IP AREA,WHITEFIELD, BANGALORE, Karnataka, India

Salary:

2,00,000 - 2,50,000 P.A.

Industry:

Insurance

Role Category:

Customer Success, Service & Operations - Other

Role:

Customer Service

Employment Type:

Full Time, Permanent